Just purchased a CPO Tiguan from Robert Yang at Norm Reeves VW. Smooth transaction and Robert was super easy to deal with. I would definitely recommend Robert and Norm Reeves if you intend to purchase a Volkswagen!

My service representative was Nathaniel Arce and he was awesome a 10 plus out of 10! He took care of my 2016 Honda Civic air conditioning problem. He was extremely knowledgeable and explained everything perfectly to me and was able to answer all my questions. He also was able to order new tires for my mom’s Accord and schedule an appointment to install the tires and change her brake fluid. Nathaniel got me a complimentary ride home while they fixed my car. He was super friendly and was willing to go above and beyond to help me. Also when I called him later in the afternoon twice to ask a couple of questions. I was amazed he answered the phone immediately both times no voicemails to have to deal with and I got an immediate answer to my questions. I highly recommend Nathaniel and I hope I get him as my service representative in the future. Amen! I have cold air again no more suffering when the temps average 90 degrees. Thank you Norm Reeves, Nathaniel and the mechanics for your great service! 🤗 P.S. They washed my car to. ❤️

Super friendly staff, and great service! Logan was awesome and super patient throughout the process, regardless of my many questions. 😊

I wanted to take a moment to express my gratitude for the excellent service I received during my recent visit to Norm Reeves Volkswagen for my TIGUAN's maintenance. I'm pleased to say that Raul and Jimmy provided me with outstanding service that truly exceeded my expectations. Their professionalism, attention to detail, and dedication to ensuring that my car was in good hands gave me immense peace of mind throughout the process. It's clear that they take pride in their work, and their efforts reflect positively on the reputation of Norm Reeves Volkswagen. Thanks to their exceptional service, I felt confident in my decision to explore the offerings at Norm Reeves Volkswagen further. During my visit to pick up my TIGUAN, Raul and Jimmy's expertise and assistance led me to purchase a Certified Pre-Owned Jetta GLI. Their guidance and the positive experience I had with them played a significant role in my decision, and I couldn't be happier with my new vehicle. I also want to extend my appreciation to Robert Yang and Ricardo from the sales department. Their knowledge and assistance were instrumental in helping me find the perfect CPO Jetta GLI that met my needs and preferences. Their friendly and approachable demeanor made the car-buying process a pleasure. I appreciate your team's commitment to customer satisfaction and maintaining the highest standards of service. Raul, Jimmy, Robert, and Ricardo are a testament to this commitment, and I wanted to make sure you were aware of the positive impact they had on my service experience and subsequent purchase. Thank you once again Raul, Jimmy, Robert, Ricardo, and the rest of your team. I look forward to continuing my relationship with Norm Reeves Volkswagen for all my future automotive needs.

Just purchase a car today Samir and Sebastian made this transaction so easy that I’m coming back next week to buy a car for my wife with full confidence that I’m going to be taken care of. Many cars in stock and unlike other car dealerships these days they keep the rare honest relationship alive where it’s been long dead in all the other dealerships. Thank you so much you have a cusotmer for as long as I am alive.

Just purchased a 2024 Honda Crv , and this was the best and easiest process I ever had in any dealership. Sebastian and Samir took very good care of me and made sure I got the best car with the best deal.

There are very mixed reviews about this location, but I had a great experience. My boyfriend and I went in not particularly looking to buy a car that day but then after looking at some cars with Mark Ataling we new that this was the person we wanted to help us find a car. He is very transparent and friendly and we were able to build a great connection. After picking out the car we wanted there were many extra fees that we were not previously informed of which was a bit disappointing. However working with Mark we were able to come up with a price that worked for all of us! Will definitely be reaching out to him if we need another car.

Daniel is such an amazing sales person definitely recommend asking for him.

Sean Vakili took very good care of us with his kindness and knowledge for my car buying experience

I love how they treat their customers and services they provide.

if you need to go to the service department... ASK 4 ARBENZ. As a woman, going 2 the dealership for repairs is scary for me.🙆🏾‍♀️ I avoid it whenever possible, and shop around. Arbenz, who works in the service department was kind, honest & helpful. I will return to this spot because of that. He is an asset to that location. The gentleman that works next to him was also a pleasure to work with, and I feel terrible for forgetting his name. but he has glasses. :)

Arbenz went out of his way to accommodate our needs in getting the vehicle repair in a timely manner. He was very helpful and knowledgeable about the current recall issue with the AC condenser problem. He gave us a detail explanation of the results and explain the warranty coverage... Definitely a five-star service, good attitude and in my opinion a great asset to this Honda dealer !!

Best store in OC

The Service I received from Sebastian was beyond EXCELLENT! He took his time to explain and look closely to my needs. This is the kind of service every dealership should have and offer! Loyalty, Trust, Patience and Understanding. I am so glad I met Sebastian and the staff at Irvine Honda, they are amazing! Thank you so much for helping me get the SUV I needed!

Special thanks to April in the VW leasing department for going the extra mile for our family!!

Have the best experience buy my first new car. Extremely happy with my purchase Sam took care of me from beginning to end bought my car Saturday on a road trip by Tuesday. Thank you guys

*** SAM JABAR*** From the moment you arrived at the dealership, Sam made you feel welcomed and appreciated as a customer. Sam is an exceptional manager who exemplifies what it means to provide excellent customer service. He was always available and approachable, taking the time to address any concerns or questions you had during the car-buying process. What really stood out was Sam's extensive knowledge about the Honda brand and his ability to recommend the perfect car that met all of your needs. He was patient and understanding, ensuring that you had all the information you needed to make an informed decision. Sam's professionalism and dedication to his customers are second to none. He made sure that everything went smoothly, from the initial test drive to the final paperwork, and he was always there to answer any questions or concerns you had. His leadership and management skills are evident in the way he runs the dealership. His team is friendly, knowledgeable, and professional, reflecting his commitment to excellence in every aspect of the business. Overall, I cannot recommend Sam Jabar highly enough. His attention to detail, exceptional customer service, and extensive knowledge of the automotive industry make him an invaluable asset to the Honda brand. If you're looking for a General Sales Manager who truly cares about his customers, Sam is the person to see.

Once again Freddy Paul helped us get another car. This time it was for my Daughter. We went with a new car for her safety. We are a Honda family. Also, Special shout out to Sam as well for always making us feel like family. Great service and no BS!

I chatted with a lot of Honda salesman the last two weeks not thru phone calls but emails. Because we have had bad experiences with salesman in the past when buying other vehicles. Bryan Michel was extremely patient with me and respected the way we email communicated. Even if the sale falls through 😉, I would highly recommend him to anybody else. He is an excellent face for the company and an asset to your organization. You are lucky to have him as a employee.

I am extremely delighted with my purchase of CR-V from Norm Reeves Honda, Irvine few months back. Sue Youness from Sale Team helped me for the Purchase Process. She provide required information timely manner and committed delivery also met. F&I Staff also good during documentation Process. My purchase end to end Process smooth at Norm Reeves Honda, Irvine Thank you Sue for your support for purchase of award Winning Honda CR-V

If you want to buy a car in here, find HAMID!!!!, he will take care everything you need!

Purchased a used 2021 Nissan NV200 from Norm Reeves Honda, Irvine. This was a out of state purchase as I live in Spokane, WA. The whole transaction from requested info, requested photos, and email correspondence was timely, accurate, and courteous. I received excellent customer service from Patrick Lucas, Nader Arani, and Chris Antolini. All 3 of these gentleman provided all the details and information I requested - many times over! Their finance department folks also provided all required documents and sent them to me overnight. The Nissan van was detailed and serviced and I was provided all the service info. This dealer did much more than the standard oil change and detail. I received a check list on all items they checked and serviced, and it is extensive. Very impressed with this also. I can highly recommend this dealership and its employees for providing a first rate out of state purchasing experience.

Great dealership and honest service

I had a good deal at there. Thank you.

Tony is great person to deal with. I took test ride of new accord