Hope

Good

Good space to wait for tge car servicing. Free coffee station, wifi, charging stations

A huge huge shoutout to Carlos!! He helped us find the perfect car for us, worked with our requests and ultimately made it the best experience we have ever had at any dealership. Thank you for working with us and making it such a fast & easy process! We love our CRV

Today I have done my CRV oil change and tire rotation at here. The price was really good and Alan Modessa helped me a lot and explained how those works and it really helped me to understand about the car condition.Gonna comeback

Matt, Ali and Eric absolutely delivered. They gave me the best deal and let me use my own lender, which I really appreciated. Ali might genuinely be the nicest person alive. And Eric was the first finance guy I’ve ever dealt with who didn’t try to slide anything through or play games. Couldn’t have asked for a better experience.

Great selection and prices too. We ordered the vehicle over the phone, all negating was done prior to visiting the store. We showed up, did paperwork, and vehicle was ready to go. No hassle, no pressure. And a great deal! Highly recommend.

This is more about the Service & Parts Dept. From Shawn who looks like he may be a manager to Joey who is always eager to help, I appreciate a business that is genuinely interested in customer service. The sales team is also good but for some reason once the sale is complete, they treat you like they have never done business with you before. Multiple new car purchase opportunities exist but when they treat you like anyone else who walks into the dealer, I end up just going somewhere else to purchase a new vehicle.

At the end of April 2026, we were looking for a Honda CR-V Hybrid in a certain trim. We wanted to take advantage of a Honda finance program that was ending at the end of April and required purchase of an official Honda Certified vehicle. With just days to go, we found one in our price range at Norm Reeves Honda in Irvine. We reached out and internet sales manager Julian McDaniel got back to us right away. We were so impressed with his pre-sales service that we decided it was worth a trip down to Irvine, even though we live in Northern California. During the trip down, we became aware of a second, lower mileage vehicle that was also just coming on the market at this dealership. And as we continued to have questions while I was traveling, Julian was there each time getting us quick answers and always making us feel comfortable with asking them. After a long day of travel I arrived at the dealership just a few minutes before closing hoping to just see the cars. Julian stayed late and let me sit in and see both cars and took the time to explain all the features of this particular trim. The next day, he met me on his day off and we test drove both vehicles. He then worked up quotes on both vehicles. During the back and forth negotiations there were some issues to address, but everything was done in a patient, professional manner without harassment or a lot of high pressure tactics. Julian listened to my concerns and in the end we worked a deal to take the lower mileage CR-V Hybrid, and we’re super happy with our choice. We’d also like to give credit to Hunter Hall in the finance department for getting all the Honda financing and other details worked out for us. This particular Honda financing program is gone, but Julian is still there. Anyone interested in looking for a Honda should reach out through the internet and give him a chance at finding you a car.

Chris and Scott have been wonderful to work with, they offered a reasonable price buying my friend’s car and made the process easy and efficiently.

Picked up a 2026 CRV for my daughter. I negotiated a fist price with Jay and his sales manager, Daniel Joo. Nothing shady, no surprises, just the vehicle and the price we agreed on. And as with all car experiences, I was sent to the finance manager's office. Monir went through all the documents clearly, and waited patiently as my daughter signed the documents. Unlike the other dealerships in that circle, this store did not pull any tricks or sketchy moves. If you're in the market for a Honda, I'd highly recommend this place. Pretty honorable establishment, the world would be a better place if more dealerships acted like this.

I would like to give a huge shout out to the team of amazing people that made my purchase of my 1st time ever brand new car. 🚗💼🎉 made my experience the best ever. Thank you James Daniel, Jasmine and Jeff. 🙏👍

I had the absolute pleasure of working with Isaiah and Christian, and I cannot speak highly enough of the experience they provided. From start to finish, they approached every detail with professionalism, patience, and genuine care. What truly stood out was their commitment to understanding my needs and doing everything possible to meet my numbers without ever making me feel pressured. Their transparency, diligence, and effortless coordination turned what can often be a stressful process into one that felt seamless and reassuring. It’s rare to come across individuals who combine expertise with such integrity and attentiveness. Because of them, I not only feel confident in my decision, but I also genuinely look forward to continuing my journey with Honda in the future. Thank you both for setting such a high standard of service—you’ve made a lasting impression.

Best customer service around! Sold my Honda to them and got a fair deal and, previously, outstanding service from their service center and collision center.