A Guided Walkthrough of
Our Repair Process

A damaged vehicle interrupts the flow of your daily schedule, so we’re dedicated to delivering a super experience for you and your vehicle so you can take the wheel again as efficiently as possible.

From the initial collision to completed repairs, here’s what we do and how we do it:

Your Accident
Response Plan

  • Follow the steps outlined in our Accident Report Kit.
  • Call us at 888-545-4734 for emergency towing (if necessary).
  • Contact your insurance provider.


  • Visit us (no appointment necessary).
  • Or, schedule a specific time if you prefer.
  • Bring your vehicle into the shop, and we’ll conduct a free estimate.
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How We Restore Your Vehicle

Our Gold Class® Certified technicians use digital imaging to map out the necessary repairs and will do the following:


  1. Disassemble your vehicle to repair the structural and mechanical parts.

  2. Sand, paint, and polish your vehicle in our climate-controlled, heated spray booths.

  3. Reassemble your vehicle.

Your Pickup

We’ll contact you by phone, email, or text to let you know when your vehicle is ready to get back on the road.

Norm Reeves
Collision Assurance

Our team conducts quality assurance checks at each step of the repair process.
Thanks to Norm Reeves Collision Assurance, all our work is backed by our Limited Lifetime Warranty.1

[1] See dealer for copy of limited warranty.


Get Directions

16 Auto Center Dr, Irvine, CA, 92618
Norm Reeves Honda Superstore Irvine 33.631220, -117.721790.