Frequently Asked Collision Center Questions


Norm Reeves Honda Irvine Collision Center FAQs

Q: Does Norm Reeves do body repairs?
A: Yes, our collision center does body repairs. Feel free to reach out to our Collision Center for assistance. Call us at (949) 382-6600.

Q: How do I schedule an appointment for collision repair?
A: You can schedule a test drive right on our website or by giving us a call!

Q: Do I need an appointment for collision repair?
A: No, but it is recommended so our team can ensure we have ample time to assess the damage and make any necessary repairs.

Q: What types of repairs can your collision center make?
A: Our team can fix issues ranging from structural repairs to refinishing paint, and polishing scuffs to a full detailed clean up!

Q: Do you offer free estimates?
A: Yes! Our team conducts free estimates so you know just how much your repairs will cost before jumping in!

Q: Can your collision center tow my vehicle after an accident?
A: Yes, our collision center has a quality towing partner that will pick up and tow your vehicle right to our dealership after an accident.

Q: Do you only repair Honda vehicles?
A: No, our collision center is certified to repair not only Hondas but also Subaru, Acura, and Volkswagen models.

Q: How do I get a free estimate?
A: You can fill out a form right on our website to inform our team on the damage and schedule an in-person appointment to further access the damage.

Q: Can your collision center color match my vehicle?
A: Yes! We offer digital color matching to ensure we have the most accurate color match possible.

Q: What should I do if I’ve been in an accident?
A: We recommend the following steps:
Step 1: Stay calm, call police, and call an ambulance if needed
Step 2: Keep everyone safe by moving away from active traffic
Step 3: Be courteous but do not admit fault then take notes and pictures to begin collecting evidence as well as collecting information from the other driver
Step 4: Finally, you can give us a call for emergency roadside assistance and quality towing services.

Q: Does insurance require certain collision centers for repairs?
A: No, insurance companies do not require you to rely on certain collision centers for repairs, you have the ability to choose a collision center of your choice.

Q: Who should I call for emergency towing services?
A: You can call us at 888-545-4734.

Q: What is the your process for collision repairs?
A: First we start by disassembling your vehicle to repair any structural and mechanical damages. Then, we will sand, paint, and polish your vehicle in our climate controlled, heated spray booths. Finally, we reassemble your vehicle and make any finished touches necessary.

Q: Do you offer a warranty?
A: Yes, we are backed by a Limited Lifetime Warranty. Give us a call for more warranty information.

Q: What is Norm Reeves Collision Assurance?
A: Our Collision Assurance is our promise to you that we’ll complete our best work possible and we back that with our Limited Lifetime Warranty!

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16 Auto Center Dr, Irvine, CA, 92618
Norm Reeves Honda Superstore Irvine 33.631220, -117.721790.